Terms of Use
Effective: 08 September 2025
Plain-language summary: Use Tai Ora responsibly. Your content remains yours, and you can choose when to license it. We are not a medical or emergency service. We may earn affiliate commissions when linking to retailers. These Terms follow Australian law for launch in WA.
Table of Contents
1. Who we are
These Terms govern your access to and use of Tai Ora’s websites, apps, and services (collectively, the “Services”). “Tai Ora”, “we”, “us”, or “our” means Tai Ora Pty Ltd (Australia). Contact: support@taiora.ai or legal@taiora.ai.
2. Acceptance
By creating an account or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
3. Consumer rights
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, or equivalent state/territory legislation, which cannot be excluded, restricted or modified by contract. Where liability for breach of a condition or warranty may be limited, it is limited to resupply of the services or the cost of resupply, at our option.
4. Services
The Services include wellness, beauty, and educational tools such as VeeVu™, iGlo™, SoulGlo™, LydiaGlo™, HoloPro™, TaniaGlo™, MumGlo™, GloSounds™, and the T.A.I. (Tai Ora’s Angel Intelligence) assistant layer. Features may change over time.
Guidance only: T.A.I. provides supportive guidance only. It does not make decisions and is not a substitute for medical, legal, or financial advice.
5. Accounts & eligibility
You must be at least 13 years old (or the minimum age of digital consent in your country) to use the Services. If you are under the age of majority, you must have a parent/guardian’s consent. Provide accurate information, keep your credentials secure, and notify us of any unauthorised use. We may refuse, suspend, or terminate accounts for violations of these Terms.
6. User content & licensing
You retain ownership of content you create or upload (“User Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, process, and display your User Content as reasonably necessary to operate the Services. Licensing to brands occurs only with your explicit consent inside the app. You must have all necessary rights and permissions for your User Content.
7. Acceptable use
You must not: (a) re-upload, copy, or monetise other people’s content without permission; (b) scrape, reverse engineer, or interfere with the Services; (c) engage in illegal, fraudulent, or harmful behaviour; (d) disclose private information without consent.
8. Payments & affiliate links
For certain products, we may redirect you to a third-party retailer’s website (Phase 1 checkout flow) and may receive affiliate commissions. We do not control or warrant third-party products or transactions. Any purchase is solely between you and the retailer.
9. Intellectual property
The Services, including the Tai Ora name, logos, trademarks, designs, software, and content, are owned by Tai Ora Pty Ltd and its licensors.
10. Governing law & venue
These Terms are governed by the laws of Western Australia, Australia. You submit to the exclusive jurisdiction of the courts of Western Australia.